Jessica, Sue and I emerged “transformed” after three and a half months of training and grooming. We couldn’t believe it
ourselves! We’ve been taking photographs throughout our time at the training centre, fishing out the camera and clicking at
every chance we got. I guess we were all very excited; excited about the prospects of seeing the world, excited about making
new friends, excited about being a part of the airline industry.
The first thing we learned at the beginning of our training was that we had to greet everyone in sight. You can say it’s a
subtle military-like indoctrination. Secondly, the people at the training centre were unofficially categorized into Senior, Junior
and Management. Because we were new, we were thus Juniors and had to utter the phrases, “Good morning.” and “Good
afternoon.” the most. If a Junior was caught not greeting, he or she would be chided on the spot by a Senior and sometimes
reported to the management.
That was how things worked here. If someone joined the company a day before you, his or her staff number is smaller than
yours and that means seniority. Rules are rules.
Nailing the Course
Every morning, our instructor would check our make-up and finger nails and also make sure we wore jewellery that
conformed to the company’s standards. All the Do’s and Don’ts are written in black and white. Of course some instructors
were more lenient than others. Our instructor would not allow any of us to show up with a chipped nail. Our manicure had to
be perfect! Those with long hair had to put it up in a neat bun without dangling baby hair. Hair pins had to be hidden so well,
you’d need a magnifying glass to spot them. The short-haired girls had to just keep it neatly styled. If we sported fringes,
they had to be above our eye brows. And dying of hair colour was certainly out of the question.
When it came to our attire, I believe the section which covered it was at least five pages long. Formal office wear was the
dress code for the usual training days. We weren’t permitted to wear pants, not even designer dress pants (However this is
now allowed). Then only skirts were allowed and they had to be no more than two inches above the knees. Long skirts were
okay but only those with side or back slits were allowed. Of course the slits should not be too high. Blouses were
recommended. It did not matter long or short sleeves. Collars were optional but sleeveless, tank; spaghetti-strap tops were
Shoes were another area of concern. Only covered court shoes were to be worn. No showing of toes or heels. No flats, no
boots, no slip-ons. The safest way, I decided, was to buy a pair of black court shoes between one to two inches high. Black
went with everything and the height was for comfort. Problem solved.
The guys had it simpler. Shirt, tie, pants and laced shoes. Period.
There were days when it all looked like some fashion display. Some of the girls were flaunting different outfits each day and
were soon noticed by everyone including the Seniors who were already flying and had returned for courses or recurrent
Break time was the time to strut their stuff. We had three breaks each day; morning tea, lunch and afternoon tea. From the
moment these girls leave their classroom to the moment they arrive at the canteen they try to catch the attention of both the
male and female who crosses their paths. Then, they would sit at the tables in clusters of five or six and giggle and draw
more attention to themselves. Jessica, Sue and I, on the other hand, would just sit quietly and look invisible. We’re not bad
looking ourselves but just needed some polishing up.
There were two parts to the training program: Basic and Conversion. I will cover these in another article. During training, the
appointed seamstress visited us thrice; first was to take our measurements, second was for a rough fitting and third was for
final fitting of our uniforms. We loved seeing the seamstress as we were all really excited about seeing ourselves in the
We began preparations for our graduation show about three weeks beforehand. It was really hard at first because everyone
had her own opinion on what we should perform. We didn’t want a comedy skit and didn’t want it too be boringly long. In the
end we managed to agree on a short and simple dance-act performance, playing to the tune of Beethoven’s Symphony 10,
depicting our training days.
The audience made up of management staff and other trainees and all were treated to refreshment after the show. The
finale, of course, was the presentation of certificates and from this day on, we were full-fledged cabin crew!
|What is Flight Attendant Training Like
© A love 2008
I purchased your ebook and it was very informative. There were some great Q and A's.
I am happy to tell you I went to the group interview with Skywest on April 27th and
passed it! I was selected to do a one on one interview with the recruiters and I
received an email from them yesterday inviting me to training on May 26th. I would
like to thank you for writing the book and I am happy I purchased it.
- N. Brown (6 May 2011)
|Airlines are hiring thousands of Flight Attendants
How YOU can pass the interview and start your career in the world's most glamorous career